There are well over a thousand charities using Charity Checkout and many more joining each day. We have clients such as: Harrison's Fund, Tourettes Action, MTV Staying Alive Foundation and The Royal Society of Arts all using our platform on a daily basis.
Yes. We work with one of the world's largest merchant acquirers, who hold all our transactions on trust prior to distribution to your charity. We pay out donations every month, and they are always held in a dedicated trust account. This ensures that your donations are completely ring-fenced and will always be protected.
Yes. All donations made through Charity Checkout are securely encrypted and processed using SSL with a minimum 128-bit encryption and firewalls. We only store card data on PCI DSS Level 1 compliant servers, the highest level of security.
We will pass on all the data to your charity, including the donor’s full name, e-mail address, address and phone number, if they have provided one. We provide you with instant access to this data both via your online account and in Microsoft Excel format.
Yes. You can login to your online account at any time and cancel future payments that have already been set-up to your charity via a recurring donation.
Yes. We have a feature designed specifically for processing payments for goods, memberships and event tickets.
Charity Checkout has a return URL function, which can be used to direct donors to a web page of your choice after they have completed their donation. This can be used to direct donors to a ‘thank you’ message on your charity’s own website. You can also customise the receipt your supporters receive after making a payment to your charity.
Charity Checkout offers a completely customisable and branded payment service. Custom data fields enable charities to customise the payment process to collect any information you might require from your supporters. The Complete package comes with custom data fields.
The transaction costs are just 3.43% + 30c of the donation, which goes towards covering our transaction fees. These fees are charged by the bank, and are an intrinsic part of taking payments online. We do not charge an admin fee for processing your donations, unlike many other providers.
Yes. You can use Charity Checkout to easily set-up custom donation pages, enabling you to run effective campaigns via Twitter and Facebook. You can also integrate Charity Checkout with your charity’s Facebook page.
No. Charity Checkout is a tool to help your charity increase the amount of donations you receive online. We cannot promote or undertake marketing for your charity.
Yes. Please give us a call or send us an email if you wish to join.
We support charities in the USA, UK, Ireland, Canada and Australia.
Charity Checkout is exclusively owned and operated by Online Giving Ltd, a social enterprise company limited by shares. We handle all aspects of our operation entirely in-house and maintain extremely high standards.